Dear Reader,
Around this time when one year comes to an end and another starts, it is usual to review what has been done over the previous 365 days in order to drive improvements and set new goals for the coming year.
Thus even though it only seems like yesterday that here at ROVASI we sat down to map out our future course of action and specify the targets we wanted to reach in 2009, it is now time to look back at what the last year has brought us.
And there is no doubt that we have easily achieved our objectives in 2009, two of the most important of which we are sharing with you in this newsletter. They are our certifications under ISO 14.001:2004, which ensures that ROVASI has an effective environmental management system in place, and ISO 9001:2008, which confirms that our company complies with a total quality continuous improvement management system.
All that remains is to set our goals for 2010, which will undoubtedly be as ambitious and successful as those we have achieved up to the present. We trust that we will be able to count on your support as we have done so far, and we also hope that all of your wishes for the year that is just beginning will come true. Happy 2010!